Customer Service Specialist
sharpened imageDover (DE)
Customer Service Specialist
Posted 2 days ago
sharpened imageDover (DE)
SENIORITY
Junior
About the role
Customer Service RepresentativeEssential Duties and Responsibilities include the following. Other duties may be assigned. Assists customers with the account opening process. Accurately explains the terms/conditions and policies/procedures relating to the account. Processes account payments, perform cash out process at end of shiftConsistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer. Performs account maintenance, including account changes, adjustments, and statement requests. Contacts customers for additional account information. Assists in problem correspondence as required. Prepares reports including CSR Daily Activity report and cash out report.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.