Dollar Mountain Children's Center Supervisor

Posted 10 days ago

sun valley resortSun Valley (ID)

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services All Other Amusement and Recreation Industries

SENIORITY

Mid

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About the role

Children's Center Supervisor The Children's Center Supervisor is a key member of the Sun Valley Ski & Ride leadership team, responsible for supporting the daily operations of the Dollar Children's Center. This position ensures exceptional guest experiences while providing leadership, training, and operational support for instructors and staff. Working closely with the Ski & Ride Director and Dollar Mountain leadership, the Children's Center Supervisor helps maintain a safe, organized, and engaging environment for children, families, and employees throughout the winter season.

Duties & Responsibilities:

Support the daily operations of the Dollar Children's Center by implementing department policies and procedures
Foster a positive, collaborative, and guest-focused work environment
Coordinate with the Dollar Mountain Manager and fellow supervisors to deliver group and private lesson programs efficiently
Oversee the setup, maintenance, and daily operation of the Adventure Park Learning AreaAssist with coordinating, planning, and supervising children's lunch service
Train, coach, and mentor instructor staff on department procedures, safety standards, and guest service expectations
Monitor class assignments and instructor staffing to maintain designated class ratios and operational efficiency
Support preseason setup and postseason breakdown of Children's Center facilities and equipment
Promote a culture of safety by implementing risk management initiatives and standard operating procedures
Complete accurate and timely documentation for employee and guest incidents, injuries, and daily operations
Assist with payroll administration and other operational reporting
Participate in instructor performance reviews and provide ongoing coaching and professional development
Build positive working relationships with guests, families, instructors, and other Resort departments
Perform additional duties as assigned

Qualifications:

Previous leadership or supervisory experience in a ski school, children's program, recreation, hospitality, or related field preferredPSIA-AASI Level I, Children's Specialist 1, or equivalent preferred, or the ability to obtain
Strong leadership, communication, and interpersonal skills with the ability to motivate and develop others
Excellent guest service skills with the ability to remain calm, professional, and solution-oriented in a fast-paced environment
Strong organizational, time management, and problem-solving skills
Proficiency with Microsoft Office and the ability to learn department-specific software, including FlaikHigh school diploma or equivalent preferred
Must be 18 years or older
Availability to work weekends, holidays, and varied shifts throughout the winter season (November–April)
Ability to ski or snowboard at an intermediate or advanced level in varying weather and snow conditions
Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
Ability to safely lift and/or move up to 25 pounds
Ability to work outdoors for extended periods in winter weather conditions

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