Plumbing Service Technician (Plumbing + Drains)

Posted yesterday

servistar plumbing hvacVan Nuys (CA)

Plumbers, Pipefitters, and Steamfitters Plumbing, Heating, and Air-Conditioning Contractors

SENIORITY

Senior

SALARY

$75,000-$120,000+ annual

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About the role

Job Description: Job Description Plumbing Service Technician (Plumbing + Drains) Earning Potential: $75,000-$120,000+Pay: Base Rate + Commission

Schedule: Tuesday-Saturday 9:00 AM-5:30 PM

Reports To: General Manager

We're looking for an experienced Plumbing Service Technician who can confidently diagnose, present solutions, and complete residential plumbing and drain work. This is not an entry-level position. Candidates must have at least 3 years of hands-on plumbing service experience and be comfortable running calls independently from diagnosis through completion.

What You'll Do:

Run residential plumbing and drain service calls
Diagnose water, drain, gas, fixture, and water heater issues
Present customers with clear repair and replacement options
Complete approved repairs safely and professionally
Perform drain cleaning and hydrojetting
Install and repair plumbing fixtures
Service and install traditional and tankless water heaters
Properly test completed work and minimize callbacks
Document photos, notes, estimates, and completed work in Service
TitanCommunicate effectively with customers, dispatch, and the office
Maintain a clean, professional work area and deliver a 5-star customer experience Required Experience Minimum 3 years of hands-on plumbing technical/service experience, including:
Plumbing diagnostics and repairs
Drain cleaning and diagnostics
Water and gas piping
Fixture installation
Traditional water heaters
Tankless water heaters
Hydrojet operation
Experience using ServiceTitan is preferred.

What Success Looks Like: We're looking for technicians who consistently:

Diagnose problems correctly
Produce quality work with minimal callbacks
Maintain accurate ServiceTitan documentation
Communicate professionally with customers
Present solutions without high-pressure sales tactics
Meet established performance and revenue KPIsMaintain strong customer reviews and satisfaction Compensation $75,000-$120,000+ annual earning potential

Compensation consists of a base rate plus commission, giving experienced, productive technicians the opportunity to increase their earnings based on performance.

Schedule: Tuesday-Saturday, 9:00 AM-5:30 PMIf you're an experienced service plumber who takes pride in your workmanship, knows how to communicate with customers, and wants to be rewarded for strong performance, we'd like to hear from you.

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