Customer Service Advisor

Posted yesterday

fourth floorKansas City (MO)

Customer Service RepresentativesMusical Instrument and Supplies Retailers

SENIORITY

Junior

About the role

Our client, a massive US-based music retailer, is looking for a TEMP-TO-HIRE Customer Service Advisor to join their team on-site in Kansas City, MO! Responsibilities:Customer Engagement - Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.Revenue Support - Support sales goals by using strong communication and product knowledge to create positive and helpful customer interactions.Product Knowledge - Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.Digital Engagement - Use digital tools and platforms to communicate with customers and highlight product features and benefits.Team Collaboration - Partner with other team members to share knowledge, learn, and improve customer experience.Requirements:Comfortable using computers and digital communication tools.Ability to learn quickly and stay productive in a fast-paced environment.Please submit a resume for immediate consideration!

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.