Shift Lead - Erie 1 Buffalo Rd (PA0509) (71714)

Posted today

modwashErie (PA)

Cleaners of Vehicles and Equipment Car Washes

SENIORITY

Mid

SALARY

$15.50

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About the role

Shift Lead - Erie 1 Buffalo RdErie, PA 16510

Overview: Salary Range $15.50 Base+Commission/month Position Type Full Time Job Shift Any Travel Percentage None Category Customer Service

Description: Be Bold. Be Kind. Be You. Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round! Key Holders are responsible for the daily operations at a ModWash location with opening and closing site responsibilities. You'll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand. You'll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.

What you'll do:

Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
Safely guide and assist guests through the ModWash packages, and membership options.
Actively engage with customers pre/post wash to ensure 100% satisfaction.
Collaborate with and encourage the team to meet sales goals.
Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
Effectively maintain the on-site equipment and troubleshoot when needed
Assist in overseeing the productivity, breaks, and safety of all employees
Continuously seek ways to improve the business
Ensure compliance with legal requirements and company policies and procedures
Ensure facilities are always clean and presentable.

What you'll need: A passion for serving others. Awesome customer service skills, previous sales experience a plus. Outgoing, energetic personality with excellent communication skills. Strong interpersonal skills. Motivate and encourage your teammates in a fast-paced environment. Ability to work a flexible schedule including evenings and weekends.

Qualifications

Physical Job Requirements:

Ability to work outdoors in all weather conditions and seasons
Be on your feet for extended periods of time/ the entire work shift
Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
Ability to carry, lift, push, pull, and move up to 25 pounds
Alert and able to maneuver around moving vehicles and equipment
Respond quickly to sounds
Move safely over uneven terrain and in confined spaces
See clearly and respond to dangerous situations
Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot

Benefits:

Base pay plus commission for top three membership plans sold
Paid training and coaching
Free employee car washes
Fun, team-oriented work environment
Career advancement opportunities 401K match
Medical, Dental and Vision Insurance options

ModWash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Types: Full-time

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