Incident Recovery Analyst
associated staffingFort Mill (SC)
About the role
The Company:
A prominent Fortune 500 financial services firm with a nationwide network of independent financial advisors, known for using innovation and technology to strengthen client relationships.
Overview:
Join a premier financial services organization as a Recovery Engineer / Analyst on a contract-to-hire basis. You'll help resolve high-severity production incidents and improve operational resilience, partnering with senior engineers across application, infrastructure, and cloud teams.
Required Skills:
- Experience in production support, NOC, SRE, DevOps, or application support.
- Ability to analyze logs, metrics, and alerts to diagnose incidents.
- Strong problem-solving skills and composure under pressure.
- Excellent verbal and written communication.
- Nice to Have Skills:
- Observability tools (APM, logging, dashboards).Scripting experience (PowerShell, Python, Bash).Runbook/SOP creation and root cause analysis (RCA).
Preferred Education and Experience:
Hands-on production support or SRE experience with exposure to cloud environments and observability tools.
Other Requirements:
Ability to collaborate across teams and time zones.
Eagerness to learn and grow into increased responsibility.
If you're ready to make an impact in incident recovery and operational excellence, we encourage you to apply!
Equal Opportunity Employer:
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.
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