Senior Director, Global Product Support
ukg6Atlanta (GA)
About the role
UKG is hiring a Senior Director, Product Support to lead a large, multi-layered product support organization and deliver exceptional customer outcomes at scale. The role partners with global teams to drive high-quality support and customer experience across a complex matrix.
The successful candidate will set operating standards, coach leaders, and use data to drive improvements. A hybrid work model is available with locations in Lowell, MA; Weston, FL; and Atlanta, GA.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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