About the role

Driving revenue growth, the full-time Upper Mid-Market Account Manager will manage client relationships, uncover upsell and cross-sell opportunities, and negotiate contract renewals in a remote work environment.
Key responsibilities: Increase net dollar retention through upsells and cross-sells within the assigned book of business Negotiate client contract renewals focusing on increased Annual Recurring Revenue and long-term relationships Generate proposals and documentation to assist in the sales process while managing and reporting the sales pipelineRequired qualificationsPost-secondary degree, preferably in business or a related field 5+ years of experience managing client relationships and driving revenue growth through upselling Strong time management and organizational skills Outgoing and personable nature with a sales-driven attitude Ability to thrive in a dynamic, fast-paced environment

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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