Newborn Hearing Tech: Mercy O'Fallon, MO

Posted today

mercySt Louis (MO)

Audiologists Offices of Physical, Occupational and Speech Therapists, and Audiologists

SENIORITY

Mid

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About the role

Find your calling at Mercy! Join Mercy and Make a Difference Mercy Audiology is seeking a compassionate, detail-oriented Hearing Technician to join our growing team in O'Fallon, Missouri. This position plays a vital role in supporting audiology services and newborn hearing screening programs while creating an exceptional experience for patients and families. If you enjoy working in healthcare, providing outstanding customer service, and helping patients improve their quality of life through hearing care, we'd love to hear from you. Position Details: What You'll DoAs a Hearing Technician, you will support both clinical and administrative functions within our Audiology department, including: Perform newborn hearing screenings utilizing OAE and ABR testing methods Obtain and document appropriate patient and family history information Provide excellent customer service to patients, families, and healthcare professionals Assist with patient check-in, registration, scheduling, and front desk workflows Support hearing aid services, including non-billable hearing aid maintenance and repairs Collaborate with audiologists, nursery staff, and other healthcare team members to ensure seamless patient care Maintain accurate documentation and patient records Follow all safety, infection prevention, confidentiality, and patient rights policies Adapt schedules and workflows to meet patient volume and operational needs Learn and implement new audiology technologies and equipment as they become available

What We're Looking For

Minimum Qualifications: Associate degree or equivalent college credit Strong communication and interpersonal skills Ability to work independently and accurately Customer-focused approach with a passion for helping patients and families Ability to work effectively with healthcare professionals and the public

Preferred Qualifications: Bachelor's degree in a healthcare-related field Previous patient care experience Previous hearing testing or audiology experience Experience working in a medical office, clinic, or hospital setting Why Mercy? At Mercy, our mission is clear: bringing to life a healing ministry through compassionate care and exceptional service. This position offers: Full-time schedule (40 hours/week)No weekends No holidays Stable daytime hours Opportunity to work alongside experienced audiologists Meaningful patient interactions with infants, families, and adults Career growth within a nationally recognized healthcare organization Supportive and mission-driven work environment About Mercy Audiology Mercy Audiology provides comprehensive hearing healthcare services, including newborn hearing screening, diagnostic testing, hearing aid services, and patient education. Our team is committed to delivering exceptional care while helping patients and families navigate their hearing healthcare journey with confidence. Apply today and help Mercy continue its mission of delivering compassionate, patient-centered care to our communities. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.keyword(s): Hearing Technician, Audiology, Hearing Screening, Newborn Hearing Screening, Infant Hearing Screening, OAE Testing, ABR Testing, Audiology Assistant, Hearing Aid Support, Hearing Aid Repairs, Patient Registration, Patient Check-In, Front Desk Medical, Medical Assistant, Certified Medical Assistant, Clinical Assistant, Healthcare Support, Patient Care, Customer Service, Medical Office, Hospital Setting, Outpatient Clinic, Healthcare Administration, Patient Scheduling, Electronic Medical Records, EMR, Medical Receptionist, Clinic Coordinator, Audiologist Support, Family Education, Healthcare Communication, Infant Care, Women's and Children's Services, Hospital Registration, Administrative Support, Healthcare Professional, Allied Health, Full-Time Healthcare, Day Shift, No Weekends, No Holidays, Mercy Audiology, Mercy Hospital, O'Fallon MO, St. Louis Healthcare Jobs, Entry Level Healthcare, Associate Degree, Healthcare Careers, Medical Office Assistant, Patient Experience, Service Excellence, Audiology Careers, Hearing Healthcare, Compassionate Care, Team-Oriented, Healthcare Customer Service, Medical Front Office, Audiology Technician, Hearing Technician Jobs, New Graduate Friendly, Clinical Support Specialist

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