Senior B2B CX & Enablement Lead

Posted 22 days ago

quincePalo Alto (CA)
General and Operations ManagersCustom Computer Programming Services

SENIORITY

Lead

SALARY

$159,000 - $227,000

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About the role

Quince is seeking a Senior Manager, Customer Experience & Enablement (B2B) in Palo Alto, California. You will lead the Project Management organization and focus on delivering high-impact service, ensuring a customer satisfaction score of 4.8+. This hands-on position requires 8-12 years of customer experience management and a strong operational mindset. Ideal candidates thrive in dynamic environments and are adept in building enablement systems. Quince offers a competitive pay range of $159,000 - $227,000, along with a mission-driven team committed to reshaping retail. #J-18808-Ljbffr

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