Senior Global CSM Major Accounts & Strategy
lyra healthEastern (KY)
Senior Global CSM Major Accounts & Strategy
Posted yesterday
lyra healthEastern (KY)
SENIORITY
Lead
About the role
Lyra Health, Inc. is seeking a Senior Customer Success Manager I to lead a curated portfolio of our largest global customers. This high-visibility role partners with senior benefits leaders to shape workforce mental health strategy and scale impact across regions. You will be a doer, highly organized, and collaborative, with 8+ years in implementation or customer success. Travel up to 10% is required, and the role includes bonus eligibility and a competitive total compensation package.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.