National Reception & Administrative Assistant

National Reception & Administrative AssistantUSVETS National - Los Angeles, CA 90017OverviewSalary Range $22.00 - $26.00 Hourly Level Experienced Position Type Full Time Job Shift Day Education Level 4 Year Degree Category Admin - ClericalDescriptionMake an ImpactJoin U.S.VETS and help support an organization dedicated to ending veteran homelessness. The Front Desk & Administrative Coordinator serves as the welcoming first point of contact for the U.S.VETS National Office while providing essential administrative and office operations support to the Development team and other departments.This role is ideal for a highly organized, professional, and customer-focused individual who enjoys working with people, managing multiple priorities, and keeping an office running smoothly.Key ResponsibilitiesWelcome and assist visitors, veterans, donors, supporters, vendors, and employees in a professional and friendly mannerAnswer and route incoming phone calls, respond to general inquiries, and take accurate messagesServe as a point of contact for clients, donors, employees, and community partners by phone and emailManage the reception area and help maintain a professional, organized office environmentProvide administrative support to the Development team and other National Office departmentsManage incoming and outgoing mail, packages, shipments, and deliveriesOperate standard office equipment including computers, copiers, scanners, and related systemsMaintain electronic and physical files, records, databases, inventory, and office documentationEnter, review, proofread, and maintain accurate information and reportsMonitor office supply inventory, place orders, organize supplies, and verify packing slips and invoicesTrack and maintain accurate expense records and administrative documentationManage guest parking validation and assist visitors with office logisticsCoordinate special shipments and mailings for Development and other departmentsAssist with office projects, events, and administrative activities as neededProvide backup administrative support to team members and other departmentsProtect confidential information and maintain professionalism when interacting with internal and external stakeholdersQualifications4+ years of reception, administrative, office coordination, customer service, or related experienceStrong proficiency with Microsoft Office, including Word, Excel, PowerPoint, and OutlookExcellent verbal and written communication skillsStrong customer service and interpersonal skillsExceptional organization and attention to detailAbility to manage multiple tasks, prioritize competing deadlines, and work independentlyStrong problem-solving and decision-making skillsAbility to work effectively in a collaborative, team-based environmentProfessional, dependable, and service-oriented approachPreferred QualificationsBachelor's degree preferredExperience supporting nonprofit, healthcare, social services, or mission-driven organizationsExperience supporting executives, development/fundraising teams, or corporate officesExperience with office administration, reception, mailroom, inventory, or facilities coordinationWhat We're Looking ForThe successful candidate is professional, welcoming, dependable, detail-oriented, and comfortable serving as the first impression of a national nonprofit organization. You should be able to communicate effectively with a wide range of people while balancing front-desk responsibilities with administrative projects and changing priorities.Why Join U.S.VETS?Support an organization dedicated to ending veteran homelessnessWork with a mission-driven and collaborative teamMake an impact through the daily operations that support veteran services nationwideBenefits include paid vacation, sick time, paid holidays, medical, dental, vision, and 401(k) with company match