Branch Service & People Leader
morgan stanleyBoca Raton (FL)
About the role
Morgan Stanley is seeking a Business Service Officer (BSO) to lead branch service teams, shaping client experience and aligning to firm policies. You will supervise Support Professionals, coach for performance, and collaborate with Market Sales, Risk and HR to deliver service initiatives across the branch network.
The role emphasizes people leadership, training, and process improvements to drive productivity and adherence to risk and compliance standards.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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