OPERATIONS MANAGER (EVS) - Bethesda, MD

Job Summary As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. Key Responsibilities Establish and annually review standards and work procedures for all staff. Plan work and staffing schedules and areas of work to ensure adequate services are rendered. Assist in the hiring process, interview, hiring, and training of new associates. Orients, develops, and supervises all supervisory/housekeeping staff. Conduct regular inspections and make recommendations to the facility. Conduct monthly reporting of goals, accomplishments, and future plans. Provide staff education and continuous training. Communicate with staff, administration, and other departments. Coordinate outside services (i.e., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program). Qualifications 4 years of support services, military, housekeeping, and/or facilities maintenance experience. At least 1 year of supervisory experience in a support service related field with high customer/client contact. Ability to communicate effectively in written format and oral presentations. Ability to multi-task and establish priorities. Ability to maintain organization in a changing and stressful environment. Exhibit initiative, responsibility, flexibility, and leadership. Possess a thorough knowledge of contract administration and office procedures. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Benefits Medical, Dental, Vision Life Insurance/AD, Disability Insurance Retirement Plan, Paid Parental Leave Flexible Time Off, Holiday Time Off (varies by site/state) Associate Shopping Program, Health and Wellness Programs Discount Marketplace, Identity Theft Protection, Pet Insurance Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Personal Leave Equal Opportunity Statement Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws. We encourage applicants with a criminal history to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. #J-18808-Ljbffr