Customer Relations Representative - State Farm Agent Team Member
state farmCheltenham (PA)
$40,000.00 - $55,000.00 per year
ApplyCustomer Relations Representative - State Farm Agent Team Member
Posted 3 days ago
state farmCheltenham (PA)
SENIORITY
Junior
SALARY
$40,000.00 - $55,000.00 per year
About the role
Responsive recruiter Replies within 24 hours Benefits: License Reimbursement Salary Plus Commission Simple IRABonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & developmentABOUT OUR AGENCY:I became a State Farm Agent in 1983 at just 23 years old, and over the past four decades, I've built an agency focused on service, trust, and community. Today, I lead a dedicated team of five, including three bilingual team members who help us better serve our diverse customer base. Our office offers a competitive compensation package that includes salary, commission, bonuses, a health insurance allowance, paid time off, and a 401K. We believe in rewarding hard work and providing opportunities for growth in a supportive, professional environment. I'm a proud graduate of Jefferson University and an active supporter of several local and international organizations including LaSalle Academy, the Leukemia Society, Vision for Equality, Philabundance, and more. Giving back is central to who we are. If you're passionate about helping others, enjoy working in a fast-paced team environment, and want to build a meaningful career, we'd love to hear from you.
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for John Degirolamo - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer Bilingual Spanish preferred.
Compensation:
$40,000.00 - $55,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Cheltenham, PW and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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