Library AssociateLA County Library provides services to 3.4 million people over 3,000 square miles. It operates 86 libraries, 4 Cultural Resource Centers, and a mobile fleet consisting of 15 vehicles. This fleet includes 4 Bookmobiles, 6 MakMo's (maker mobiles), 3 Reading Machines (early literacy vehicles), and 2 mobile outreach vehicles. LA County Library strives to build and keep a skilled and diverse staff where employees' outstanding qualities are respected and appreciated. This approach helps us address the different needs of the varied customers we serve. The library supports an inclusive environment that encourages cooperation, adaptability, and fairness, allowing everyone to engage fully and contribute their best. We are excited to welcome dedicated and motivated individuals to join us as Library Associates in the West County Area! This temporary, part-time job is a wonderful opportunity to be part of an innovative library system while making a meaningful impact on the community. Employees can qualify for the County Medical Plan for part-time, temporary employment. For information regarding benefits offered by County of Los Angeles, please click here: Benefits
Essential Job Functions:
In the role of Library Associate, you will:
Process library materials for customers, including check-in and check-out procedures.
Register new customers (borrowers) in accordance with established specialized protocols.
Explain and enforce library policies and procedures.
Provide information and answer questions from the public regarding library rules, including fines, fees, and material location, etc.
Operate office equipment, including computers, and perform other incidental duties in a small office setting.
Assist in shelving and moving materials.
Prepare and process outgoing and incoming delivery shipments as vital, including packing and unpacking.
Provide support for various tasks and special projects, as needed.
Perform other related duties as assigned.
Requirements:
Requirement to Qualify
Three (3) months of work experience providing direct customer service or public-facing services, either in person, by telephone, or through online platforms. Qualifying experience may include sales, food service, reception, or similar customer-facing roles.
Age:
- At least 18 years of age.
- Physical Class 3 – Moderate
- This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.
- Desirable Qualifications
- Additional credit may be given to applicants who possess the following Desirable Qualifications:
- Successful completion of at least one (1) technical library course from an accredited institution.
Work experience supporting the daily operations of a public library, including performing tasks such as organizing, shelving, retrieving, and maintaining library materials to ensure accessibility and accurate filing. Receiving, sorting, and processing incoming and outgoing deliveries. Assisting customers by providing directional information. Maintaining supplies and materials in public service areas, including forms, handouts, promotional materials, and other customer-use items. Inspecting library materials for damage, cleanliness, and routine repair needs and perform basic remediation as appropriate. Assisting with the setup, rearrangement, and removal of equipment and other items for library programs, meetings, and special events. Supporting facility opening and closing procedures, including security checks and flag raising/lowering activities. Maintaining the cleanliness, organization, and overall appearance of library facilities and public spaces. Provide basic assistance to customers by directing them to appropriate educational and informational resources.
Special Requirement Information:
No withhold will be allowed. Required experience must be fully met at the time of filing and clearly indicated on the application.
Qualifying experience is evaluated on a basis of a 40-hour workweek. Experience earned in a part-time position will receive prorated credit consistent with the actual hours worked on a regular basis.
To receive credit for your education, include a legible copy of all relevant official documents, including your transcript from an accredited institution or email it to LibraryExams@library.lacounty.gov within seven (7) calendar days of filing your application. The document(s) should show the number of units and the type of unit system used (e.g., semester, quarter) and be in English. If not in English, then translation is required. Documents marked as unofficial will not be accepted. For more information on our standards for educational documents, please refer to: PPG123.pdf.
We do not accept password-protected documents or cloud-based links. Ensure documents are unlocked or downloaded before attaching to your application or sending to the exam analyst.
Additional Information
Our Assessment Process:
The assessment will consist of a Training & Experience (T&E) Evaluation. This assessment will evaluate the training, experience, education and desirable qualifications you provide in the supplemental questionnaire and worth 100% of your total score. Applicants must receive a passing score of 70% or higher on the assessment to be added to the list.
Eligibility and Vacancy:
Applicants who pass the assessment will be placed on the eligible list in order of their final score for a period of twelve (12) months. We will use this list to fill temporary, part-time vacancies in LA County Library within the West County Area, including the following libraries, as they occur: Avalon Library (Catalina Island) Carson Library Culver City Julian Dixon Library Dr. Martin Luther King Jr. Library Gardena Mayme Dear Library Hawthorne Library Hermosa Beach Library Lawndale Library Lennox Library Lloyd Taber-Marina del Rey Library Lomita Library Manhattan Beach Library Masao W. Satow Library View Park Library West Hollywood Library Wiseburn Library Woodcrest Library For additional information regarding library locations, please refer to the Library Locations webpage.
Available Shift:
Appointees will be required to work any shift, including evenings, nights, and weekends. This position offers a schedule with a minimum of 20 hours per week, typically in shifts of 5 hours. Application and FilingWe only accept applications filed online. Applications submitted by U.S. Mail, fax, or in person are not accepted. Apply online by clicking the green "Apply" button at the top right of this posting. This website can also be used to get application status updates. Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information on your application and any attachments will result in refusal of application, rescission of appointment, or restriction of application to future recruitments. We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk/clutter mail:libraryexams@library.lacounty.govnoreply@governmentjobs.cominfo@governmentjobs.commandrade@library.lacounty.govlcontreras@library.lacounty.govcgarcia@library.lacounty.gov New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.
Social Security Number:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
No Sharing of User ID and Password:
All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.