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About the role

Overview: As a Senior Consultant on the Moveworks team, you lead AI-powered employee experience implementations, guiding discovery through deployment in an agile setting. You design user journeys and configure AI agents across HR and IT workflows, collaborating with clients to document current operations and drive joint design. You manage plans, risks, and deliverables while integrating with systems like ServiceNow and Workday. You help clients transform service delivery with scalable, enterprise-grade automation. This role offers meaningful impact through AI-driven HR/IT solutions and cross-team collaboration. Compensation / Benefits discretionary annual incentive program
Responsibilities: Lead Moveworks implementation projects across discovery, design, build, test, and deployment in an agile framework Define user journeys and stories to support Moveworks AI Assistant configuration, including knowledge management and conversations Configure and optimize AI agents, plugins, and integrations to automate HR, IT, and other enterprise workflows Collaborate with client stakeholders and cross-functional teams to elicit requirements and document current-state operations Manage project plans, milestones, risks, scope, and deliverables; integrate with enterprise systems (e.g., ServiceNow, Workday)
Key requirements: Bachelor's degree 4+ years supporting system integrations with APIs, REST, or SOAP and troubleshooting integration issues 4+ years implementing enterprise platforms (Moveworks, Workday, ServiceNow) across configuration, testing, deployment Ability to travel 0–50% Limited immigration sponsorship may be available Strong written and verbal communication Independence and teamwork Attention to detail and quality APIs (REST, SOAP) Moveworks platform configuration; Agent Studio or similar Knowledge of HRIS/ITSM integrations (ServiceNow, Workday)

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