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Product Designer: End-to-End UX for Calm Vet Care

Posted 2 days ago

miloandmewEastern (KY)

SENIORITY

Lead

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About the role

Product Design at Milo & Mew shapes how veterinary care feels and functions—inside our clinics and across our digital experience. We design products that reduce friction, increase clarity, and help teams deliver high-quality care without burnout. We work closely with engineering, product, clinical leadership, and operations to translate real workflows into tools that are fast, calm, and trustworthy.
About the Role: As a Product Designer, you will own meaningful parts of the Milo & Mew product experience end-to-end. You'll design across web and mobile, from early exploration to polished execution, and help bring new experiences to life in partnership with engineering and product. This role is for someone who pairs strong craft with strong judgment—someone who can move from ambiguity to clarity and ship work that stands up in the real world.
In this role, you will:
  • Own design for key product areas from discovery through launch and iteration
  • Turn complex clinical and operational workflows into simple, intuitive experiences
  • Partner closely with product and engineering to define scope, make tradeoffs, and ship high-quality work
  • Create interaction and visual designs that prioritize clarity, speed, and trust
  • Prototype early and often to explore ideas, align stakeholders, and de-risk builds
  • Contribute to user research and usability testing, synthesizing insights into clear next steps
  • Define and evolve design patterns and components that improve consistency and velocity
  • Use data and feedback loops to evaluate outcomes and continuously improve shipped experiences
  • Deliver end-to-end product design artifacts, including: workflow maps and problem framing, wireframes and high-fidelity UI, interactive prototypes, design specs and handoffs
  • You might thrive in this role if you:
  • Have strong product instincts and can balance user needs, business goals, and technical constraints
  • Care deeply about craft and can produce thoughtful interaction, visual, and content design
  • Are comfortable designing for high-trust workflows where mistakes matter
  • Move quickly without getting sloppy and know how to design for safe rollouts and iteration
  • Communicate clearly and collaborate well with cross-functional partners
Qualifications:
  • 4+ years of product design experience shipping digital products in cross-functional teams
  • A portfolio showing end-to-end thinking: problem framing, exploration, execution, and outcomes
  • Strong UX fundamentals and systems thinking, with clear interaction and visual design craft
  • Experience partnering closely with engineering and product to ship production work
  • Fluency in Figma for design systems, prototyping, and collaboration
  • Familiarity with modern product design workflows, including research synthesis, usability testing, and iterative shipping
  • What We'll Offer YouCompetitive compensation and meaningful equity ownership
  • Performance bonus opportunity (role dependent)
  • Comprehensive health, dental, and vision coverage
  • Retirement plan support with employer contributions (where available)
  • No non-compete agreements—ever
  • Clear growth paths and leadership development opportunities
  • Four weeks of paid time off
  • Paid parental leave
  • Paid company holidays
  • Monthly Health & Wellness stipend
  • Learning support for professional development (conferences, courses, continuing education)
  • Discounted veterinary care and pet-care benefits
  • The chance to make a tangible impact on your team, your clients, and your community
  • A collaborative team that lives our values and shows up for each other
About Milo & MewMilo & Mew is building veterinary clinics that feel better to walk into—and better to work in. We're rethinking the care experience end-to-end: clearer communication, calmer spaces, and systems that support clinicians and staff so they can focus on what matters—great medicine and genuine connection. We believe the best care is delivered by teams who feel supported, respected, and set up to succeed. To achieve that, we value different perspectives, lived experiences, and ways of working—and we build with that diversity at the center.
Equal Opportunity, Fair Chance, and Accommodations:
  • Milo & Mew is an equal opportunity employer. We do not discriminate on the basis of any legally protected characteristic.
  • Background checks may be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered consistent with relevant local and state requirements.
  • We are committed to providing reasonable accommodations for applicants with disabilities throughout the recruitment process.
  • Apply for this Position
  • Complete the form below to submit your application
  • Basic Information
  • Name *Email *Phone Number *Where are you currently located? *LinkedIn Profile
  • Which location are you applying for? *Resume *Upload your resumePDF, DOC, or DOCX (max 10MB)
  • Availability & Work Preferences
  • When can you start a new role? *Will you now or in the future require sponsorship for employment visa status in the United States? *We may provide immigration and sponsorship support to new employees based on their unique circumstances.
  • Yes NoAre you able to work from our US office five days per week? * Yes NoAdditional Information
  • Please share anything else you want us to know
  • Such as your motivation to apply or additional context for your application.
Voluntary Self-IdentificationU.S. Equal Employment Opportunity Information Completion is voluntary and will not subject you to adverse treatment. Milo & Mew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Male Female Decline to self-identify Hispanic or Latino White (Not Hispanic or Latino) Black or African American (Not Hispanic or Latino) Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) Asian (Not Hispanic or Latino) American Indian or Alaska Native (Not Hispanic or Latino) Two or More Races (Not Hispanic or Latino) Decline to self-identify If you believe that you belong to any of the categories of protected veterans, please indicate by making the appropriate selection. I identify as one or more of the classifications of protected veteran I am not a protected veteran I decline to self-identify for protected veteran status Disability StatusWe are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. Completing this form is voluntary. Yes, I have a disability, or have had one in the past No, I don't have a disability and have not had one in the past I do not want to answer

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