Receptionist

A professional and customer-focused organization in Alexandria is seeking a Receptionist to join its busy service-oriented team. This individual will serve as the first point of contact for customers and visitors, providing a welcoming and professional experience while supporting daily administrative and front-desk operations. The ideal candidate will have strong communication skills, excellent organizational abilities, and a commitment to delivering outstanding customer service in a fast-paced environment. Responsibilities Greet customers, visitors, and vendors in a friendly and professional manner Answer and direct incoming phone calls using a multi-line phone system Assist customers with appointment check-ins and notify appropriate team members of arrivals Schedule, confirm, and update customer appointments Respond to general inquiries and route requests to the appropriate department Maintain a clean, organized, and professional reception area Provide administrative and clerical support to the office and management team Perform data entry, filing, scanning, and document management tasks Process incoming mail and deliveries Assist with special projects and other administrative duties as assigned Qualifications Previous receptionist, front desk, administrative, or customer service experience preferred Strong verbal and written communication skills Professional appearance and demeanor Excellent interpersonal and customer service skills Strong organizational and multitasking abilities Proficiency with Microsoft Office and general computer applications Ability to work effectively in a fast-paced environment Dependable, punctual, and detail-oriented High school diploma or equivalent required Preferred Qualifications Experience working in a high-volume customer service environment Experience with appointment scheduling and customer-facing responsibilities Familiarity with office management or scheduling software Ability to remain calm and professional when handling customer concerns Compensation & Benefits Competitive pay up to $20.00 per hour Full-time, stable employment opportunity Professional and team-oriented work environment Training and growth opportunities