Part-Time Loan Sales Specialist

Posted 2 days ago

virtual vocationsNew York (NY)

SENIORITY

Junior

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About the role

To support a growing consumer finance company, the part-time Loan Sales Specialist will engage with customers through text-based communication during evening and weekend hours, helping them understand loan options and navigate the application process in a remote setting.
Key Responsibilities: Communicate with customers primarily through text-based channels, providing clear and professional written responses Guide customers through the loan application process, addressing questions and concerns while maintaining accurate documentation Manage multiple customer conversations efficiently, ensuring timely support and adherence to service quality standards
Required Qualifications: 1-2 years of experience in a call center setting or similar role Knowledge of consumer lending products and credit reporting Strong customer satisfaction orientation and sales competencies Ability to work independently in a fast-paced remote environment Proficient computer skills and adaptability to changing customer needs

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