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David Careers

Operations Manager - Field

Posted yesterday

national ambulanceSpringfield (MA)
General and Operations ManagersAmbulance Services

SENIORITY

Mid

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About the role

Job Posting: Field Operations Manager, National Ambulance in Springfield.
Company Overview: National Ambulance LLC located in Springfield, MA is the fasted growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care.
Position Overview: Field Operations Manager is a Full Time Position with Benefits We are currently seeking a highly motivated Field Operations Manager to manage our daily operations. Flexibility is a key component in the success of this role within our company. Attributes:
  • Integrity
  • HonestySelf Motivated
  • Strong Organizational SkillsThe abilities to multi-task and function effectively in a team environment
  • Excellent Analytical Skills
  • Ability to Learn & Teach
  • Customer Service Driven
  • Excellent Peoples Skills
Responsibilities: Coordinate EMS and Paratransit Field Operations. Establish and communicate clearly defined goals, deadlines, and expectations to Field Staff. Conduct Quality Assurance and Control. Update and implement Standard Operating Procedures for EMS and Paratransit departments.
Lead Meetings:
  • Interdepartmental regular communications to ensure company objectives are met.
  • Statistics Generation via excel spreadsheets.
  • Apply Progressive Discipline with field staff.
  • Investigation of Incidents, Accidents, Injuries.
  • Coordinate field logistics
  • Purchasing & Inventory Control
  • Corporate Compliance
  • Customer Service Issue Resolution
Requirements:
  • Associate Degree or equivalent work experience is required.
  • Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.2 or more years of supervisory / management experience is desirable
  • Knowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.
  • Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.
Benefits:
  • Health & Dental Insurance
  • Paid Time OffFlexible Scheduling 401K Plan with Employer Match
  • Incentive Programs
  • Paid Continuing Education
  • Company Uniform
  • Emergency Medical Technician Certification
How to Apply: Apply via this post. You may email your resume to kirill@nationalambulance.netYou may apply in person at National Ambulance 425 St. James Ave. Springfield, MA 01109.National Ambulance, LLC is an equal opportunity employer offering competitive wages and benefits package.

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