Front Desk Associate
petspaMalvern (PA)
About the role
Job DescriptionBenefits: Free uniformsFlexible scheduleFree food & snacksBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryAre you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy kennel. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. (Weekends and Holidays REQUIRED)
Responsibilities:
Greet owners as they arriveCheck-in animal clients for their appointmentsCollect and confirm pet and owner informationAnswer phonesSchedule, confirm, and cancel appointmentsProcess paymentsOther administrative duties, as assignedQualificationsExcellent customer service skillsEffective communication with clients and coworkersComfortable working with a variety of animalsProficient in Microsoft Office, scheduling software, and other technology
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