Music School Administrative Coordinator!

Essential Duties and Responsibilities: Specific duties and responsibilities include the following but the individual will also be expected to perform duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. Responsible for managing the reception desk including supervising the arrival and departure of students and greeting customers in a courteous and professional manner; Answers the phone and directs calls or messages appropriately and efficiently; To respond to daily email messages appropriately and efficiently; Assists with the management of complex schedules of classes, staff, faculty and students via the Harmony Gateway System*; To assist B2R management in the active recruitment and registration of new students, which will include leading facility tours; To assist B2R management in customer service calls to aid in client retention; To assist with entering registration and payment information in Harmony Gateway System*; To assist the team with scheduling and coordinating events; Keeps current on B2R curriculum, pricing, rules and regulations; Maintains the on-site computer system and phone system greetings as needed; Supports Director with the operation and maintenance of the Schools retail activities, including inventory, sales, customer service, etc. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong interpersonal skills are required to facilitate good working relationships with faculty and staff and to interact with students and their parents are required; Ability to work well with young people; Ability to communicate effectively with diverse constituents; Ability to be a proactive and efficient problem solver; A deep interest and working knowledge in music and music education; Ability to work effectively with team and management; Effective time management and organizational skills including the ability to multi-task; Adaptable to work in a fast-paced environment and be adaptable to changes in the workplace; Ability to work both independently and as a team player; Ability to use all relevant computer software (Microsoft Office, etc.) proficiently, and the ability to learn to use B2 Rs specialized systems; Knowledge of basic bookkeeping procedures; Ability to operate basic office equipment, i.e. telephones, photocopiers and computers; Ability to be physically present at the facility during its hours of operation, as scheduled; Ability to pass a background check. Education and Work Experience and/or Licensure High school diploma or GED equivalent required Associates and/or Bachelors degree preferred Business management and administrative experience is preferred Working knowledge of Microsoft Office software Record keeping, scheduling, and time tracking experience Social media and event planning experience a plus Language Skills Must be proficient in English speaking and writing skills Spanish- speaking a plus Additional languages are desirable