Application Support
publicis sapientEast Boston (MA)
About the role
Publicis Sapient in Boston seeks a Service Delivery Manager to lead a global application-support service across teams in Boston, Mexico, and India. This player-coach role blends service delivery, operations leadership, and stakeholder communication. You will drive continuous improvement, monitor SLAs and KPIs, guide staffing and knowledge continuity, and push AI-enabled support. Experience in trading, investments, and financial asset management is highly valued, with strong executive
Before you apply
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A number in mind
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Your notice period
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