Member CARE Representative
tulsa federal credit unionTulsa (OK)
About the role
Welcome! We are excited that you are interested in a career with WeStreet Credit Union. Our credit union is rich in history, loyal membership, and community presence. Behind the scenes, we're an impactful alliance of sound business practices, visionaries, innovation, and sustainability. We are eager to be partners with upwardly mobile individuals willing to exercise our core values, demonstrate initiative, and further personal and professional goals. Our Member CARE Representatives (Call Center Agents) will be enthusiastic, member-focused, passionate, and caring. They will be more to the credit union than the voice of our call center - they will be the heart and soul of our member service experience, the essence of what makes us unique. If you're ready to use your professional demeanor, courteous approach, and excellent communication skills to deliver a superior experience for every member you engage with, we invite you to thrive within our CARE center environment. Candidates looking to interview for this role should be ready to talk about: People skills Professionalism Communication skills, Hablan espanol? Muy bueno! Solution and resolution skills Desire to learn and grow Willingness to exercise exceptional discernment skills Readiness to champion their role and have a good time doing it!
Equal Opportunity Employer:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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