CUSTOMER SERVICE REPRESENTATIVE - GOCO

Posted today

goco shellColumbus (OH)

Customer Service Representatives Convenience Retailers

SENIORITY

Entry

SALARY

$12/hour

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About the role

Join Our Goco Crew! We are always looking for new team members for our Shell team!

Salary/Pay Range: Starting at $12/hour!!Hiring Immediately! Amazing Benefits! Competitive Salary! Flexible Schedules! Work Life balance with a people first company! Potential Shifts1st Shift (Morning-Afternoon)2nd Shift (Afternoon-Evening)3rd Shift (Overnight)

Benefits:

Health, Dental, Vision Insurance 401k with company match
Paid Time Off (PTO)
Opportunities for advancement!

As a People-First; GROWING Company, our success is due to our talented crew! We offer a multitude of benefits, such as incentive based competitions, flexible schedules, and development for both professional and personal skills! If you are looking for an opportunity to take your career to the next level with a vibrant and growing company, this is the position for you! We are always looking for talented individuals, so apply today and join our Shell team!

Position Summary: The daily responsibilities of a CSR include providing excellent customer service to customers in the store and outside at the gas pumps, operating a cash register and lottery machine, tracking cigarette and lottery inventories, cleaning and stocking the store & parking lot, as well as putting away vendor deliveries.

Responsibilities: Provides fast, friendly customer service to all guests. Operates a cash register and lottery machine as a cashier. Tracks inventory in cigarettes and lottery tickets. Cleans store and parking lot as needed. Processes vendor deliveries and replenishes store product. Completes daily paperwork accounting for all transactions.

Requirements:

Minimum age is 18 Excellent communication skills
Physical dexterity required (the ability to move up to 50 lbs. from one area to another)
Ability to operate a computerized POS system
Basic math skills and written/verbal skills
Enthusiasm and team player
Commitment to excellent customer service

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.