VIP Asian Guest Relations & Casino Marketing Lead

Posted 9 days ago

mohegan sunBrooklyn (NY)

Gambling Service Workers, All Other Casinos (except Casino Hotels)

SENIORITY

Mid

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About the role

Mohegan Sun is expanding its guest services to attract more Asian casino customers and increase player frequency. The role involves greeting guests, issuing comps and event tickets, and promoting Asian events while managing reservations and inquiries. Key duties include handling calls, guest communications, and maintaining confidentiality of marketing programs and guest data. Flexibility to various shifts and 24/7 service is expected in a casino environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.