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David Careers

Customer Service Representative – Data Entry & Call Center

Posted 3 days ago

abel personnelNew Kingstown (PA)
Office Clerks, GeneralAll Other Business Support Services

SENIORITY

Junior

SALARY

$19 per hour

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About the role

Customer Service Representative & Data Entry & Call CenterAs the seasons change, your next chapter begins! If you’re detail-oriented, organized, and enjoy working with computers, this could be the opportunity for you. Abel Personnel is hiring Customer Service and Data Entry Representatives for a full-time, onsite office position in Harrisburg, PA. Are you detail-oriented, comfortable working with computers, and passionate about providing excellent customer service? This opportunity combines data entry, customer support, account processing, payment handling, and document review, allowing you to put your accuracy, organization, and problem-solving skills to work in a professional office environment. If you’re looking for a dependable position with consistent weekday hours, valuable benefits, and the opportunity to strengthen your professional skills, we’d love to hear from you! What You’ll Enjoy Competitive Pay: $19 per hour Consistent Weekday Schedule: Full-time, Monday–Friday, with shifts of 8:30 AM–5:00 PM, 9:00 AM–5:30 PM, or 9:30 AM–6:00 PMPaid Training: Training to help you learn the systems, procedures, and responsibilities of the position Paid Time Off & Holidays: 40 hours of PTO and paid holidays, with eligibility beginning after the first 90 days of employment
Insurance Benefits:
  • Medical, dental, vision, and life insurance options
  • Referral Bonuses: Opportunities to earn bonuses by referring qualified individuals to Abel Personnel
  • Employee Appreciation Events: Fun activities and recognition throughout the year
  • Free Parking: Convenient onsite parking
  • Professional Office Environment: A structured, team-oriented workplace with clear expectations and ongoing support
What You’ll Be Doing: As a Customer Service & Data Entry Representative, you’ll help support customer accounts and daily administrative operations through a combination of computer-based tasks and customer service responsibilities. Depending on your assigned duties, your work may involve data entry, account research, payment processing, image review, document handling, and inbound customer service calls. Responsibilities may vary based on business needs, with accuracy, efficiency, organization, and attention to detail playing an important role in your success. Your Responsibilities May Include:
  • Entering, updating, and verifying customer account information with accuracy
  • Reviewing license plate images and documents to ensure information is recorded correctly
  • Answering inbound customer service calls and responding to account and billing inquiries
  • Researching customer accounts, violations, and disputes to assist with issue resolution
  • Processing check and credit card payments and completing account adjustments
  • Scanning, uploading, and organizing documents within company systems
  • Opening, sorting, and processing incoming mail and customer correspondence
  • Navigating multiple computer systems while maintaining accurate records and following established procedures
What We’re Looking For:
  • High school diploma or GED required
  • Previous customer service, call center, administrative support, or data entry experience preferred
  • Strong computer proficiency, including accurate typing, data entry, documentation, and the ability to navigate multiple systems
  • Ability to maintain speed, accuracy, and attention to detail when completing repetitive computer-based tasks
  • Excellent communication and problem-solving abilities
  • Strong organizational skills and commitment to accuracy
  • Ability to manage assigned responsibilities in a fast-paced environment
  • Dependable attendance, punctuality, and consistent job performance
  • Professional attitude and willingness to learn established processes
  • Ability to work full-time, onsite in Harrisburg, PA
Additional Requirements: Successful completion of applicable background screening, drug screening, and employment reference checks. Ready to take the next step?

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