Retail Lead: Elevate Guest Experience & Team Growth
mattelChicago (IL)
Retail Lead: Elevate Guest Experience & Team Growth
Posted yesterday
mattelChicago (IL)
SENIORITY
Mid
About the role
Mattel, Inc. is seeking a Retail Lead at the American Girl Retail Chicago location. You will support daily operations, lead the team, and deliver high-level customer service to guests and families visiting our experiential store.
The role involves supervising staff, merchandising execution, and ensuring goals are met while fostering a diverse, inclusive environment. Join a team focused on memorable experiences and teamwork.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
