Client Success Manager
cgi digitalLittle Rock (AR)
$50,000-$80,000
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Posted 9 days ago
cgi digitalLittle Rock (AR)
SENIORITY
Mid
SALARY
$50,000-$80,000
About the role
Client Success Managers are the strategic liaisons between our team and our clients. You won’t just “check in”, you’ll build lasting client relationships, turn insights into strategy, and drive measurable results that help their business grow. Small and local businesses deserve digital marketing that truly moves the needle and that’s where you come in. If you’ve managed SMB accounts before and love turning insights into action, this role was built for you.
What You’ll Do:
- Serve as the primary point of contact for a portfolio of small business clients
- Build meaningful, consultative relationships rooted in trust
- Translate analytics and performance insights into clear, actionable next steps
- Guide clients through SEO and search visibility strategies that drive growth
- Identify opportunities to expand solutions that genuinely help their business
- Partner with your Account Executive and Digital Media team to ensure clients feel supported and informed
- What You Bring1–3 years of experience in agency, account management, or client-facing digital marketing
- Experience working directly with small or local businesses
- Understanding of local SEO, Google Business Profiles, and search fundamentals
- Confidence explaining performance metrics and optimization opportunities in simple terms
- Strong communication skills and a proactive, solutions-focused mindset
- A genuine desire to make a difference for every client you serve
- Compensation & Benefits Salary Range: $50,000-$80,000 Bonus Opportunities: Performance-based bonuses, renewal, upsell and quarterly bonuses,
Benefits: Health, Dental, Vision, 401k, Paid Family Leave
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.