Principal, Business Consulting - Telecom (CMT)
$154,375 - $193,125 per year
Apply (opens in a new tab)Principal, Business Consulting - Telecom (CMT)
Posted today
SENIORITY
Lead
SALARY
$154,375 - $193,125 per year
About the role
- Bachelor's degree or foreign equivalent required in Electrical, Telecom, or Information Technology Engineering
- Min. 7 years of experience with Operational Technologies within the Communications Sector.
- Knowledgeable in key areas of Communications provider operations, including customer relationship management (CRM), customer care operations, Service Operations, ERP and supply chain
- Has at least 3 years' experience designing, implementing, or managing platforms for CSP providers using MS Dynamics, Salesforce, Service
- Now, Oracle/SAP for above process areas
- Should be able to comprehend and design industry standard information models like TM Forum SID.Has at least 5 years' experience in managing IT programs and projects
- Should be able to develop business process and system use cases
- Should be able to create the As-Is and To-Be Process and Use Case documents.
- Should be able to guide, mentor and review the end-to-end solution
- The candidate must be a team player and is also expected to help the project team with any functional issues that may arise during the course of the project
- Excellent analytical skills and communication skills
- Ability to travel as needed (typically up to 4 days/week) to client locations.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- Has at least 3 years' experience managing operations or analyzing and implementing process optimizations across an areas of customer relationship management (CRM), customer care operations, Service Operations, ERP and supply chain
- At least 3 years of experience in implementing and enhancing industry standard products for CSP operations
- Experience and desire to work in a consulting environment that requires regular travel
- Experience of at least 1 or 2 full-cycle implementations for a CSP with hands on Functional and deployment experience
- Experience in a CSP in North America across Mobility or Wireline networks will be preferred
- The estimated total annual compensation (Base + Bonus) range for candidates based out on NJ, IL, NY, CA & WA will be $ 154,375 to $ 193,125
- Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary level
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
