Remote QC Communications Analyst - Loan Servicing Quality

Posted today

carringtonBaton Rouge (LA)

Loan Interviewers and Clerks Other Activities Related to Credit Intermediation

SENIORITY

Junior

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About the role

Carrington Mortgage Holdings is seeking a Quality Control Communications Analyst to monitor live and/or recorded customer communications, ensuring compliance with quality and regulatory guidelines. The role supports loan servicing processes and reports to CMS management, with remote work from home offered. Requirements include a high school diploma and 2+ years in loan servicing call monitoring, call center, or QA.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.