D365 Business Central Consultant

Senior ConsultantOur diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.Centre Employee Benefits:Paid Time Off, and Paid HolidaysMedical, Dental, Vision, and 401(k) with employer match contributionsStability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionallyPosition Summary:This Senior Consultant role works as the lead consultant on client's Dynamics Business Central (BC) projects. This position will utilize best practices and methodologies to design, implement, and/or upgrade solutions for BC in the Microsoft Cloud and client on-premises installations. Consultants will also work with the internal team to provide subject matter expertise and escalated support issues for existing customers. This role will also assist in continuing to evolve procedures and best practices.Essential Duties and Responsibilities:Design, Test, Train, Implement, and Support customizations in Dynamics BC for new and existing customersProvide support to reconcile and fix Dynamics BC data, as requiredIdentify software or service opportunities including training, modules, business process consulting, and developmentDocument and communicate issues, risks, and changes within internal CRM and project management softwareCoordinate application updates, hotfixes, and upgrades for existing customersBackup role for Application Support Desk and escalated support issuesAssist with creating and maintenance of internal and external product training curriculums and documentationParticipate in periodic online training classes held for hosted clientsAssist Centre Developers in testing and rollout of new customizations and productsMaintain a billing utilization rate of 75% or greaterAssist with the creation and maintenance of internal and external product training curriculums and documentationDesired Experience/Certifications:Bachelor's Degree or higher preferred3+ years of experience working on design, configuration, and support of Dynamics NAV and/or Business CentralGreat communication and problem-solving skillsHighly self-motivated and directed, keen attention to detailAbility to work in fast-paced environment running multiple tasks under tight deadlinesExceptional customer service orientationExtensive experience working in a team-oriented, collaborative environmentWork Environment and Physical Demands:Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required. Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required.