Sr. Operations Support Specialist

Posted yesterday

blue star partnersChester (VA)

Business Operations Specialists, All Other Natural Gas Distribution

SENIORITY

Senior

SALARY

$30.00 - $40.00 per hour

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About the role

Job Title: Sr. Operations Support Specialist

Location: Chester, VA (100% Onsite)

Alternative Location: Warrenton, VA (100% Onsite)

Duration: Contract through End of Year (with possible extensions)

Rate: $30 - $40/hr (W2)

Work Authorization: Must be authorized to work in the United States now and in the future without the need for employment-based visa sponsorship. Sponsorship is not available for this position.

Position Overview: We are seeking a Sr. Operations Support Specialist to provide technical, operational, and leadership support to field operations teams within a natural gas distribution environment. This role will support process improvement initiatives, operational compliance, workforce planning, and strategic operational activities while partnering closely with field leadership and key stakeholders. The ideal candidate has strong experience within natural gas distribution field operations, operational support systems, process improvement, and compliance coordination, along with the ability to lead initiatives and support operational excellence across multiple functions.

Required Qualifications:

4-6+ years of experience in natural gas distribution field operations
Experience utilizing operations support systems including WMS and DIS (or equivalent systems)
Experience gathering, analyzing, and interpreting operational data
Proficiency with Microsoft Word and Excel, including spreadsheets and basic formulas
Working knowledge of plant/service operations policies and procedures
Knowledge of applicable federal, state, and local operational regulations and codes
Strong written and verbal communication skills
Strong problem-solving and decision-making abilities
Ability to independently organize, schedule, and prioritize work
Demonstrated leadership and facilitation skills

Preferred Qualifications:

Experience delivering training and evaluation programs
Supervisory experience or demonstrated operational leadership
Experience leading project management or process improvement teams
Experience supporting operational technology implementations
Continuous improvement or operational excellence experience

Key Responsibilities:

Operational Support & Process Improvement
Lead process improvement initiatives focused on work execution, employee engagement, performance management, and operational standardization
Analyze operational issues and recommend corrective actions and process improvements
Support strategic operational activities including workforce transition planning, work plans, and operating budget initiatives
Compliance & Field Operations
Ensure coordination and compliance of field operations programs with company policies and federal/state regulations
Evaluate operations to ensure compliance with safety procedures, operational standards, and regulatory requirements
Monitor field operations activities and support implementation of corrective actions when needed
Leadership & Stakeholder Collaboration
Provide subject matter expertise to operations management teams in support of strategic initiatives
Partner with leadership and stakeholders to improve communication, training, and operational effectiveness
Foster strong internal customer satisfaction and collaboration across departments
Training & Technology Initiatives
Assist in development and rollout of operational training programs and initiatives
Lead or support implementation of new operational technologies, policies, and processes
Participate in operational readiness and change management activities tied to field operations improvements

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