Veterinary Client Service Representative - Relief

Veterinary Client Service Representative – ReliefThrive North Scottsdale – Scottsdale, AZAbout the HospitalThrive Pet Healthcare – North Scottsdale is a 24‐hour Emergency, Critical Care, and Specialty hospital offering a collaborative, multi‐disciplinary approach to veterinary medicine. Our services include:Emergency & Critical CareSurgeryNeurologyInternal MedicineCardiologySports Medicine & RehabilitationWhat You'll DoGreeting clients and pets with warmth, professionalism, and empathyAssisting new clients with registration and communicating expected wait timesAnswering phone calls and responding to non‐medical client inquiriesScheduling appointments, diagnostics, and follow‐upsCoordinating with referring hospitals to obtain patient recordsCreating appointment reminders and rescheduling missed visitsMaintaining accurate client and patient records in hospital systemsKeeping front desk, reception, waiting, and exam areas clean and organizedReviewing invoices and ensuring accurate payment processing and cash handlingSupporting teammates and contributing to a positive, collaborative cultureWhat We're Looking ForCustomer service experience required1+ year of veterinary experience strongly preferredStrong communication and interpersonal skillsAbility to multitask in a fast‐paced hospital settingComfort with basic accounting, payments, and cash handlingTeam‐oriented, dependable, and professionalYou'll Thrive Here If You AreFriendly, upbeat, and people‐focusedCalm and professional during stressful or emotional situationsCompassionate toward pets and their familiesMotivated to continue growing within veterinary medicineYou'll Grow with UsHere, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through ThriveU continuing education courses, live virtual workshops, and a program designed to teach you the fundamentals of running a pet hospital.Benefits – Our Care in ActionWe offer a comprehensive benefits package designed to support your emotional, physical, professional, and financial well‐being, including:401(k) with employer matchMedical, dental, vision, life, and disability insuranceMental health support through Lyra HealthPaid parental leavePurr‐ental leave for new pet adoptionsBackup childcare and elder care supportFree CE coursesPet care discounts and perksStudent loan support toolsSome benefits are available to full‐time team members (30+ hours/week) and may be subject to eligibility requirements.