Remote Deficiency Recovery & Legal Ops Lead

Posted 2 days ago

first help financialNeedham (MA)

Compliance Managers Collection Agencies

SENIORITY

Manager

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About the role

First Help Financial, LLC is seeking a Legal and Deficiency Recovery Manager to establish and lead the post charge-off program for the collections team. The role focuses on building a compliant framework, overseeing outside counsel, and ensuring lawful consumer interactions across multiple states. The manager will own all regulatory reporting, monitor escalation thresholds, and guide vendor oversight to maximize recoveries while maintaining strict FDCPA compliance.

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