Senior Analyst, Customer Insights Drive Customer Journeys
outfront mediaNew York (NY)
Senior Analyst, Customer Insights Drive Customer Journeys
Posted today
outfront mediaNew York (NY)
SENIORITY
Senior
About the role
OUTFRONT Media seeks a Senior Analyst, Customer Insights to design, build, and operationalize customer feedback programs using Qualtrics across the customer journey. You will partner with Sales, Operations, Marketing, and Client Success to develop actionable insights that improve onboarding, campaign execution, and post-campaign performance, driving satisfaction, retention, and revenue growth.
The role focuses on survey design, data analysis, and governance, with a strong emphasis on
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.