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Inbound Customer Care Rep Entry Level (Tech & Sales)

Posted 2 days ago

mciFarmers Branch (TX)

SENIORITY

Entry

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About the role

MCI, a leading tech-enabled business services company, is hiring Customer Service Representatives in Dallas, TX. You'll be responsible for handling inbound inquiries, troubleshooting customer disputes, and providing exceptional customer service. This entry-level role offers competitive compensation based on experience, with opportunities for paid training, incentives, and comprehensive benefits. Ideal candidates are reliable, have strong communication skills, and a drive to succeed.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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