Chinese Kitchen Cook

Department: Chinese Kitchen

Position Reports To: Chinese Kitchen Manager, Store Manager & Asst. Store ManagerFLSA Status: Non-Exempt Profile last updated: January 2013

Position Summary: Prepare and display Chinese Kitchen food for sale in accordance with Company standards and policies. Wait on customers and provide customer services.

Essential Job Functions: Prepare and display Chinese foods in accordance with Company standards, recipes, and policies - in compliance with Health Department regulations. Check product quality; make sure it is always stirred and fresh. Keep sales areas, backrooms, and coolers clean and well organized. Keep carts, tools, and supplies in their designated areas. Keep floors clean, safe, and free from clutter. Wait on customers and counter promptly and cheerfully. Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions. Make clean, neat, and friendly impression on customers. Greet customers and provide them with good quality foods. Operate cash register in accordance with Company procedures. Wash and sanitize cookware and utensils in accordance with Dillon and Health Dept. policies and procedures. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise. Adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination. Assist as needed or assigned on special projects such as periodic inventories, store resets, remodels, special merchandising promotions, etc. Perform any and all duties as assigned. Behaviors/

Skills: Some of the behaviors needed to successfully perform this position are: Leadership Behaviors: Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect. Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens. Achieves Results Through Teamwork - Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals. Leads Through Positive Influence - Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust. Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback. Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work. Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals. Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace. Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications: Willing and available to work weekends and holidays as needed. Effective written and oral communication skills. Able to read shelf tags, signs, product labels, training materials, bulletins, etc. Ability to make intelligent decisions quickly. Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization. Personal initiative and follow through to completion. Strong communication skills and diplomacy when dealing with people. Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department. Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers. Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.

Desired Previous Job Experience: Past work record reflects dependability and integrity. Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate Chinese Kitchen equipment.

Physical Demands: Standing & Walking - Frequent standing & walking. Estimated total time 7.5 hrs. Maximum continuous time up to 4 hrs. Sitting - Rarely required. Estimated total time 30 mins. Maximum continuous time 30 mins. Lifting & Carrying - Max weight 50 lbs., average weight 10-15 lbs., distance carried up to 10 feet. Must frequently lift items under 10 lbs. and items between 11-25 lbs., and occasionally lift 26-50 lbs. Climbing - Frequently climb step ladder or step stool ranging from 1.5 feet to 6 feet tall. Other - This position also requires frequent bending, squatting, and kneeling, as well as constant use of either arm or both for reaching in all directions and at low levels. Other requirements include twisting, neck flexion/extension, cervical rotation, high grip strength, and frequent forearm movement. Work Conditions - Exposure to hot and cold temperatures, sudden changes in temperature, & sharp edges. Potential Career Path from this position: Chinese Cook Chinese Kitchen Manager

Disclaimer: The physical demands, job duties, elements, responsibilities, skills, functions, experience, and the requirements and conditions listed are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this Job Description at any time and to require employees to perform other duties as circumstances dictate or conditions of its business, competitive considerations, technological changes and/or advancements of the work environmen Company Description Make sure to apply on the Dillons Website

Company Description: Make sure to apply on the Dillons Website