Base Dispatcher - Oahu

Posted today

polynesian adventure toursHonolulu (HI)

Dispatchers, Except Police, Fire, and Ambulance All Other Transit and Ground Passenger Transportation

SENIORITY

Junior

SALARY

$19.50 - $25.00 per hour

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About the role

Dispatcher The Dispatcher plays a critical role in ensuring the smooth, timely, and high-quality execution of daily operations by providing accurate information, clear instructions, and maintaining continuous communication with management, staff, and customers.

Requirements: High School Diploma or equivalent required Minimum of one year of experience in customer service, dispatch, administration, or hospitality, or an equivalent combination of education and experience

Key Responsibilities:

Deliver exceptional customer service by coordinating daily operations effectively
Establish check-in times, organize schedules, and ensure all necessary materials are prepared
Maintain open communication with staff to ensure efficient operations
Pay close attention to special instructions and operational details
Monitor local events, road closures, and traffic conditions to prevent service disruptions
Coordinate lunch orders and admissions with vendors
Regularly update the reservations system

Knowledge & Skills:

Familiarity with local roads and landmarks
Strong verbal and written communication skills, with the ability to follow oral and written instructions
Ability to build positive relationships with employees and customers in a professional and approachable manner
Strong analytical skills with the ability to identify problems, gather information, and draw valid conclusions
Proficiency in basic computer skills, including Microsoft Word and ExcelSound judgment and decision-making skills
Benefits & PayStarting pay between $19.50$25.00 per hour, with higher rates considered for highly qualified candidates
Medical, Dental, Vision, and Drug Insurance 401(k) with a generous company match
Paid time off
Employee Assistance Program (EAP)
Pet Insurance
Employee discounts
Advancement opportunities
Free parking

Polynesian Adventure Tours, LLC is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. We look forward to hearing from you and having you join Hawai?i's best Tour and Transportation team!

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