Customer Delight Engineer — Email & Chat Support
hioperator hearstlabDallas (TX)
Customer Delight Engineer — Email & Chat Support
Posted 2 days ago
hioperator hearstlabDallas (TX)
SENIORITY
Junior
About the role
HiOperator is seeking Customer Service Agents in Dallas, TX to help elevate the customer-service experience by solving problems via email and chat for multiple clients. You will strive for high customer satisfaction and performance while collaborating with leaders to improve software and operations.
Ideal candidates excel in a fast-paced environment, type 40+ wpm with 99% accuracy, and are comfortable using Google Workspace.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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