Customer Delight Engineer — Email & Chat Support

Posted 2 days ago

hioperator hearstlabDallas (TX)

SENIORITY

Junior

Apply

About the role

HiOperator is seeking Customer Service Agents in Dallas, TX to help elevate the customer-service experience by solving problems via email and chat for multiple clients. You will strive for high customer satisfaction and performance while collaborating with leaders to improve software and operations. Ideal candidates excel in a fast-paced environment, type 40+ wpm with 99% accuracy, and are comfortable using Google Workspace.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this