Front Desk Rep

Posted 4 days ago

big oaks kennelBuda (TX)

SENIORITY

Entry

SALARY

$15 per hour

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About the role

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Paid time off
Job Summary: This is a "front of the house" position where the primary role is to meet and greet customers both on the phone and in person. We are looking for someone to facilitate a seamless and pleasant exchange when customers are coming and going. It is the most visible role within our company.
Responsibilities and Duties:
  • Client Interaction
  • Database Entry and Filing Paperwork
  • Cross-Selling our products and services including training, grooming, daycare, boarding, and dog park
  • Gathering vaccine records and information needed for the care and welfare of our customer's dogs, including but not limited to: shot records, special requests, health issues, grooming instructions, and feeding instructions
  • Maintain a clean and orderly workplace
  • Support other staff members, including taking dogs and belongings between the office and kennel
  • Qualifications and Skills
  • Professional appearance and strong customer service skills
  • Basic computer skills
  • Database experience
  • Successful work history demonstrating the outlined responsibilities and duties
  • Experience in animal care industry preferred but not required
  • Must be able to work independently and as a team
  • Must be dependable, adaptable, and detail-oriented
  • Job TypePart-time
  • In-person required
  • Holidays off
  • Weekend availability occasionally
  • Morning and Afternoon shifts
  • No evenings or overnights
  • Hours needed between 14-25. We work M-F 7:15-11 am and 2:45-6 pmLooking for two candidates that can ideally work both shifts of a day, 2-3 days per week
  • Flexibility for days worked is preferred
  • Pay$15 per hour
  • TipsBonusesEmployee Discounts
  • Paid time off after one year

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