Description:
At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.
We are looking for a vibrant, customer-focused Slot Attendant to join our Boomtown Casino Resort for the graveyard shift. In this role, you will keep the energy alive during the late-night hours, delivering exceptional service, processing payouts for hand-paid jackpots, and ensuring our slot machines are running flawlessly. If you love a fast-paced night environment and thrive on creating memorable guest experiences, this is the job for you.
Responsibilities:
Guest Service: Greet guests, assist with machine selections, explain game rules, and promote the casino's loyalty/rewards programs.
Jackpot Processing: Verify and pay out hand-paid jackpots quickly and accurately.
Machine Maintenance: Perform minor troubleshooting, resetting tilted machines, and refilling TITO (Ticket-In, Ticket-Out) paper.
Floor Cleanliness: Maintain the neatness of the gaming floor, ensuring machines and surrounding areas are free of debris.
Compliance: Adhere to all Nevada Gaming Control Board regulations, as well as Title 31/Anti-Money Laundering requirements.
Collaboration: Coordinate with Slot Technicians, Security staff to address guest needs or machine maintenance issues.
Qualifications:
Schedule Flexibility: Ability to work full graveyard shifts, including weekends and holidays.
Age Requirement:
Must be at least 21 years old.
Licensing: Ability to obtain and hold a valid Nevada Gaming Registration/License.
Experience: 1+ years of prior customer service or cash-handling experience preferred.
Physical Requirements:
Ability to stand and walk the casino floor for extended periods (up to 8-10 hours) in a smoking and high-noise environment.
Strong mathematical/currency handling skills and a friendly, problem-solving demeanor.
Benefits & Perks:
Free Team Member meal
Excellent gratuity potential from late-night players.
Medical, Dental, and Vision insurance options.
Paid Time Off (PTO) and 401(k) plans.
$1500 Sign on Bonus
Requirements:
Must be 21yrs or older. Able to obtain a Nevada Gaming Card.
Knowledge of Casino Marketing practices helpful, but not required.
Basic mathematical skills required.
Customer service skills required
