Framing Studio Lead & Customer Experience Coach

Posted yesterday

michaelsWashington (MO)

SENIORITY

Mid

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About the role

Michaels in Washington, MO is seeking a Store Lead to coach a team of framers, focus on building lasting customer relationships, and drive custom framing sales. You will manage daily operations, schedule workload, ensure SOPs, and deliver high-quality framing solutions on time while delivering strong KPI results. This role requires store leadership, strong communication, and a hands-on approach to customer service in a climate-controlled retail environment.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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