Framing Studio Lead & Customer Experience Coach
michaelsWashington (MO)
Framing Studio Lead & Customer Experience Coach
Posted yesterday
michaelsWashington (MO)
SENIORITY
Mid
About the role
Michaels in Washington, MO is seeking a Store Lead to coach a team of framers, focus on building lasting customer relationships, and drive custom framing sales.
You will manage daily operations, schedule workload, ensure SOPs, and deliver high-quality framing solutions on time while delivering strong KPI results. This role requires store leadership, strong communication, and a hands-on approach to customer service in a climate-controlled retail environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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