Patient Access Associate I

Posted today

emerson hospitalConcord (MA)

Patient Representatives General Medical and Surgical Hospitals

SENIORITY

Junior

SALARY

$19.00 - $27.68 / Hourly

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About the role

Patient Access Associate I

Schedule: Per Diem

Pay Range: $19.00 - $27.68 / Hourly

Shift: Variable Shifts

Hours: 630am - 3pm; 3pm - 1130pm

About this role: Be the First Point of Connection in Patient Care Join our team as a Patient Access Associate, where you play a critical role in creating a smooth and welcoming experience for patients entering the healthcare system. In this position, you'll handle patient registration, admissions, insurance verification, and bed assignment-ensuring both excellent service and accurate financial processing. Reporting to the Supervisor and Manager of Patient Access, you'll help support efficient patient flow while protecting the financial integrity of the organization through accurate data collection and billing practices.

What You'll Do:

Register patients accurately and efficiently for hospital and clinical services
Coordinate patient admissions, discharges, and bed assignments
Verify insurance coverage and eligibility with third-party payers
Collect and enter demographic and financial information into hospital systems
Ensure compliance with Medicare and insurance billing regulations
Communicate clearly with patients, families, and clinical staff
Maintain confidentiality and safeguard sensitive patient information
Support revenue cycle processes and help minimize billing errorsWhat You Bring

Required Education: High school diploma or equivalent preferred

Required Experience:

1-3 years of experience in hospital registration, patient access, or healthcare billing preferred
Preferred Certification
Certified Healthcare Access Associate (CHAA) preferredKey Skills & Strengths
Knowledge of third-party payers and insurance verification processes
Understanding of Medicare billing practices and healthcare regulations
Experience with hospital billing and revenue cycle workflows
Strong computer skills and familiarity with registration or billing systems
Excellent attention to detail and organizational skills
Strong interpersonal and customer service skills across diverse populations
Ability to manage confidential information with accuracy and discretion
Effective communication skills in English (reading, writing, and speaking)

Why Join Us?

Play a vital role in both patient experience and hospital operations
Gain experience in healthcare revenue cycle and access services
Collaborative, team-oriented work environment
Opportunities for professional growth and certification support
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