Desktop Support Technician

Posted 2 days ago

robert halfJacksonville (FL)

Computer User Support Specialists Computer Systems Design Services

SENIORITY

Junior

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About the role

Description: Provide Tier 2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines.

Requirements:

Associate or Bachelor's degree in IT or related field.3+ years of experience in desktop/help desk support roles.
Proficiency in Windows and Mac OS troubleshooting.
Strong knowledge of Active Directory and Azure AD user management.
Familiarity with ITSM platforms such as Service
Now or Zendesk.
Certifications such as CompTIA A+, ITIL Foundation preferred.

Technology Doesn't Change the World, People Do.®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy).

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