Inside Sales Representative

Location: Centennial, CO (100% On-Site)

Pay: $24.00 - $27.00/hour

Schedule: Monday-Friday, 8:00 AM-5:00 PM or 9:00 AM-5:00 PMNo weekends required

About the Opportunity: This is not a high-pressure cold-calling role. Instead, you'll work with customers who have already expressed interest in services, guiding them through the consultation and quoting process, understanding their needs, and confidently asking for the sale. We're looking for someone who enjoys talking to people, is comfortable working toward goals and incentives, and can effectively manage multiple systems while maintaining a high level of customer service.

Key Responsibilities: Respond to inbound customer inquiries and warm leads. Conduct consultative sales conversations to understand customer needs and provide accurate recommendations and quotes. Utilize survey technology, AI-assisted inventory tools, and quoting software to assess customer requirements. Confidently ask for the sale and work to convert inquiries into booked business. Maintain detailed customer records and notes within a CRM platform. Manage ongoing follow-up activities to maximize close rates and ensure an exceptional customer experience. Navigate between multiple systems including CRM, quoting software, email, texting platforms, and virtual survey tools. Partner closely with customer service representatives and scheduling teams to ensure a seamless customer experience. Meet or exceed established sales goals and performance metrics.

Qualifications: 1-3 years of phone-based sales, inside sales, customer service, or service-related sales experience. Comfortable handling both inbound and outbound customer calls. Proven ability to ask for and close business, not just schedule appointments or gather information. Strong conversational, relationship-building, and customer service skills. Comfortable learning and utilizing multiple software platforms simultaneously. Ability to accurately enter notes into CRM systems while actively speaking with customers. Highly organized with strong follow-up and time-management skills. Motivated by goals, performance metrics, and bonus opportunities. Tech-savvy and adaptable to new systems and processes. Experience in moving, relocation, home services, restoration, transportation, logistics, or other service-based sales environments is a plus, but not required.

What Success Looks Like: Builds trust quickly with customers over the phone. Consistently follows up on active opportunities until a decision is reached. Maintains accurate CRM documentation and customer records. Effectively balances multiple priorities while delivering a positive customer experience. Meets sales goals while representing the organization with professionalism and authenticity.