Campus Safety Dispatcher

Responsibilities: Provide continuous 24 hours a day, 7 days a week service to the Hartwick College communityAnswer all incoming phone calls and transfer these calls to the appropriate office or personDispatch Campus Safety or Facilities to any calls for service on campusMaintain dispatch files for Campus Safety and assign case numbers and dispositions when neededPrint out and file all daily reports including emails and memosMaintain the Campus Safety lost and found property filesMonitor the campus surveillance camera systemHave the ability to maintain positive relationships with all internal and external constituentsMake timely notifications to appropriate supervisors and other Hartwick College staff of emergencies, hazardous situations, and any other newsworthy or major incidentsComply with all applicable College, Federal, State, local and associational laws, rules and regulationsAs a representative of the College, expected to comport oneself in a professional manner at all times, both on and off campusParticipate in major campus events, including Welcome Weekend, True Blue Weekend, and Commencement WeekendQualificationsMinimum requirements for this position are a High School Diploma, or GED. Outside experience with customer service and telephones is a plus. Tact and judgment to deal with different types of people either in person or on the phoneCommunication skills to handle multiple phone lines and two-way radio at the same timeCustomer service skills to give a good impression to all callersExcellent inter-personal skills a mustWorking knowledge of Windows-based computer softwareStrong computer skills and the ability to learn new programs and software as necessaryWage Range$16.00 - $17.00 per hour An independent, residential liberal arts college enrolling approximately 1,100 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. The College features a Liberal Arts in Practice general education curriculum and aspires to "be the best at melding liberal arts education with experiential learning." Hartwick operates as a community of learners where there is a very real sense of belonging and connection. By joining Hartwick, you become part of a group of people who work together, share in our successes, and a celebrate our accomplishments. All positions at Hartwick contribute to the education and development of students with the opportunity to see the impact on future leaders—what you do at Hartwick really matters. Our beautiful 425-acre campus is located in the scenic Susquehanna River valley in Oneonta, New York—a charming town near the northern foothills of the Catskill Mountains. Hartwick offers health benefits to domestic partners of employees, flexible scheduling, opportunities to engage in athletic and cultural events (concerts, exhibits, and lectures) and tuition benefits for eligible employees and their dependents. Hartwick College prohibits discrimination on the basis of sexual orientation/preferenceand gender identity/expressionand is an Equal Opportunity Employer, committed to broadening "the understanding, awareness, and appreciation of diversity among all members of the Hartwick community." Women, minorities, and other underrepresented groups are especially encouraged to apply. Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check. Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. All applicants are asked to submit the following materials with their online applications: A cover letter; A resume; andThe names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor).Review of applications will continue until the position is filled. Powered by JazzHR4rJNL7gaRC