Bilingual Front Desk Receptionist - Medical office

Location: 4 days per week in West New York, NJ and one day per week in Secaucus, NJ

Essential Duties and Responsibilities: Completes office activities such as filing, telephone answering techniques, preparation of documents, record retention, duplication, faxing, mail distribution, and ordering of supplies. Daily tasks include, but are not limited to: confirming appointments, verify insurance, verify I.D. of each patient, pre-authorizations, no auto RX refills without Doctor's permission, problem log, return phone calls, patient paperwork to be completed within 72 hours, patients are seen in order of scheduled appointment. Composes and prepares correspondence, invoices, reports, presentations and maintains appropriate files. Maintains and stocks supplies in designated areas; checks equipment for proper function, as assigned, and reports malfunction promptly. Prepares patient charts as required and has all proper consents signed. (Non-Clinical) Appropriately schedules appointments and meetings. Addresses patient complaints in a timely and effective manner Keeps in constant communication with Office Manager and Senior Practice Manager. Provides administrative and clerical support when necessary. HIPAA Compliance – complies with all of the Privacy and Confidentiality Policy and Procedures outlined in the "Privacy, Security and Confidentiality Agreement. Participates in department's quality improvement plan. Maintains patient confidentiality and complies with HIPAA regulations Correctly schedules patient into EMR and bills appropriately. Acts as a messenger, when required Organizes the center's calendars and is the liaison between medical professionals and patients. Other duties as assigned.