Crushing and Screening - Application Specialist

Posted 6 days ago

wagner equipmentEl Paso (TX)

Mobile Heavy Equipment Mechanics, Except Engines All Other Industrial Machinery Manufacturing

SENIORITY

Mid

SALARY

$73,411.91 - $100,944.53 Annually

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About the role

Job Opportunity At WagnerAt Wagner, our people are the driving force behind everything we do. We're committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Benefits include:

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K eligible employees can receive a company contribution up to 7%Tuition Reimbursement
Employee Assistance Program (EAP)CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more

Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Application Specialist's role is to troubleshoot complicated problems that occur with crushing and screening equipment through diagnosis/repair, personal knowledge and experience, and engineering data in a manner that reflects the company's vision of working as "One Professional Team." This function may occur both at customer locations and through distant communications with both customer and Wagner Equipment Company service technicians. Additionally, the Application Specialist will provide on-site training to customer's equipment operators in which all features and benefits of a machine are demonstrated to customers and operators are instructed in the operation of the purchased or rented machine(s). The goal of this training is to result in increased production, maintenance, safety, and customer loyalty.

Pay Rate: $73,411.91 - $100,944.53 Annually Pay is based upon education and experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Tracks and reports problems to Service, Sales and manufacturers
Serves as a liaison between Crushing and Screening service technicians and customers with vendors
Communicates effectively with internal and external customers, and manufacturers and engineers
Meets on a regular basis with Wagner Equipment Co. managers to review training needs for the service technicians
Helps to assess technicians training gaps
Provides primary technical support to customers and Wagner service technicians
Improves Crushing and Screening plant production and safety through on-site training
Attends and participates in product improvement and technical conferences
Attends needed classes as provided by vendors to become proficient with the equipment listed
Other duties as assigned by manager

Required Education and Experience: High School Diploma or GED1+ years administrative/clerical experience 5+ years customer service experience 1+ years sales experience 1+ years supervisory/management experience 5+ years technical/mechanical experience 5+ years Crushing and Screening experience Physical Demands & Competencies:

Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Basic knowledge of Microsoft PowerPointIntermediate knowledge of Microsoft Word, Excel, and Outlook

Work Environment: Noise: Moderate Indoors and Outdoors

Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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